Is written communication really a lost art? We think the situation is not as bleak as one might fear.

Last evening Kristi and I met with a new customer who asked us to create a book detailing her life story. Having been a dancer for many years, this vital and energetic septuagenarian breaks the mold of your typical great-grandma.

Have you ever wished you had listened more closely or asked more questions of your parents or grandparents while they were still alive? If you have always meant to get some of those famous family stories in writing before it's too late, we have a few simple ideas for getting started.